PLAYER PROTECTION
Taking a break should be straightforward.
Where to find official information on self-exclusion and support.
Use a dedicated support service
If gambling is becoming difficult to control, you do not need to finish researching a casino before seeking support. A support organisation can help you understand the options available.
Understand the scope of a block
GAMSTOP offers a way to block access to participating online gambling services. Its official site explains the process and lets users manage their block. A single scheme may not cover every gambling service or setting.
Add other forms of support
GAMSTOP also points to additional support, including blocking software and specialist organisations. Choose resources relevant to your location and circumstances.
Keep account concerns separate
You can keep a factual record of an unresolved account issue while taking a break from gambling. Resolving a complaint does not require continuing to gamble.